Privacy Policy

Effective Date: 2.5.26

Cool Hoops LLC, Rocktop Academy, Basketball Finders, and Study Placement (“we,” “our,” or “us”) are committed to protecting the privacy of participants, parents, and customers. This Privacy Policy explains how we collect, use, and share personal information across all programs, events, and services.

1. Information We Collect

We may collect the following information when you register or participate in our programs:

  • Personal details: Name, date of birth, gender, address, email, phone number

  • Family/guardian information: Parent or guardian contact details

  • Health & medical information: Allergies, injuries, medications, insurance information

  • Academic information: School, grades, standardized test results (for Study Placement)

  • Payment information: Billing details for registration, program fees, or rentals

  • Media: Photos, videos, or recordings taken during events or programs

  • Other information: Survey responses, communications, or notes related to program participation

2. How We Use Your Information

We use personal information to:

  • Administer program registration and participation

  • Share information with coaches, schools, or academic placement partners

  • Communicate about program updates, schedules, and emergency notifications

  • Provide billing, receipts, and payment processing

  • Share media for promotional purposes (with consent)

  • Improve program quality and user experience

3. How We Share Your Information

We may share personal information with:

  • Coaches, mentors, and program staff for team and event management

  • Schools or academic partners for Study Placement services

  • Affiliated entities: Rocktop Academy, Basketball Finders, Cool Hoops LLC for operational purposes

  • Third-party service providers: Payment processors, IT providers, or event management tools

  • Legal or safety purposes: If required by law, to protect participants, or in case of emergencies

We do not sell your personal information to third parties.

4. Media & Marketing

  • Photos, videos, and game film may be used for:

    • Program marketing and promotional materials

    • Social media posts, websites, or printed materials

  • Media use will follow any consent you provide during registration

  • You may opt out of media use by contacting us in writing

5. Data Retention

  • We keep personal information only as long as necessary for program administration, legal compliance, or operational purposes

  • Once no longer needed, information is securely deleted or anonymized

6. Security

  • We implement reasonable measures to protect personal information from loss, misuse, or unauthorized access

  • No system is completely secure; participation implies understanding of residual risk

7. Parental Consent

  • Participants under 18 require parent or legal guardian consent for data collection, media use, and program participation

  • Parents/guardians may request access, correction, or deletion of personal information

8. Cookies & Online Tracking

  • Our websites may use cookies, analytics, or tracking to improve usability

  • No personally identifiable information is collected through cookies without your consent

9. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete personal information

  • Restrict or object to processing

  • Withdraw consent for media use

  • Lodge a complaint with a privacy authority

10. Updates to This Policy

  • We may update this Privacy Policy at any time

  • Changes will be posted on our website with an updated effective date

11. Contact

For questions, requests, or concerns about your personal information, contact:
Email: info@coolhoops.com
Phone: 215 517 5555
Mailing Address: 231 Logan Ave Glenside PA 19038